Hmm..deleted record that can't be recreated

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hirosandwich
Posts: 2
Joined: 16 Aug 2013, 19:34

Hmm..deleted record that can't be recreated

Post by hirosandwich » 16 Aug 2013, 19:39

Manager *somehow* deleted one record (out of 4) and that record can't be recreated.
Need that record ASAP. Help.

hirosandwich
Posts: 2
Joined: 16 Aug 2013, 19:34

Re: Hmm..deleted record that can't be recreated

Post by hirosandwich » 19 Aug 2013, 18:57

Problem resolved. Stephan was very helpful. Thanks Stephan.

I believed the issue stemmed from a conflict between two forwarding hosts. I deleted the real address associated with a trashmail addy before changing the forwarding address in the manager. As soon as I deleted this real address from the list, the entire record disappeared from the manager...and I was unable to access it.

Moreover, that real address was a closed acct possibly exasperating this conflict.

It could have been an isolated incident but it may also be a DB issue. Anyone feel free to correct me if I'm off base.

cheers
hiro

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