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Firefox add-on not working anymore

Posted: 29 Jul 2013, 08:52
by corwinou
Dear,

I'm using the firefox add-on for several months without trouble

I recently upgraded to firefox 22 and I can't find back the right menu items anymore : neither paste a new address nor paste [email protected] are shown
Also checked into options, the corresponding lines are checked.

How to get these features back ?

Thank you

Regards,

Re: Firefox add-on not working anymore

Posted: 29 Jul 2013, 21:29
by Admin
corwinou wrote:Dear,

I'm using the firefox add-on for several months without trouble

I recently upgraded to firefox 22 and I can't find back the right menu items anymore : neither paste a new address nor paste [email protected] are shown
Also checked into options, the corresponding lines are checked.

How to get these features back ?

Thank you

Regards,
This is strange, could you please test it with the new Firefox 23?

Re: Firefox add-on not working anymore

Posted: 30 Jul 2013, 13:56
by corwinou
Dear,

After uninstalling and reinstalling the right menu items are back !! I did it twice but I'm not sure if I restarted firefox the first time.

I had the same case on a second pc. Both pc's were upgraded several times starting from version 15 I believe.

Best regards

Re: Firefox add-on not working anymore

Posted: 30 Jul 2013, 16:58
by Admin
A restart of the browser could be necessary after an installation of the Add-On.
So normally it should now work on your two PC's.