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False "Trashmail Plus feature" error using FF extension

Posted: 20 Oct 2009, 11:14
by denis
Hi,

Since I moved to Firefox 3.5.1, I keep getting the following error whenever I try to use the Trashmail add-on:

You have chosen a Trashmail Plus feature however this email address is not a registered Trashmail Plus customer.
Would you like to register now?


And I have checked several times over, my email IS registered as Trashmail Plus, and I have no trouble at all creating redirections from the website (www.trashmail.net). Only the extension is giving me a lot of unnecessary headaches. Is there any fix for that?

Kind regards,
Denis

Re: False "Trashmail Plus feature" error using FF extension

Posted: 22 Oct 2009, 08:32
by Admin
denis wrote:Hi,

Since I moved to Firefox 3.5.1, I keep getting the following error whenever I try to use the Trashmail add-on:

You have chosen a Trashmail Plus feature however this email address is not a registered Trashmail Plus customer.
Would you like to register now?


And I have checked several times over, my email IS registered as Trashmail Plus, and I have no trouble at all creating redirections from the website (http://www.trashmail.net). Only the extension is giving me a lot of unnecessary headaches. Is there any fix for that?

Kind regards,
Denis
Hello,

please send me your real email address to support@trashmail.net.
I will verify what is wrong.

Best regards,
TrashMail support