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VERY IMPORTANT !!

Posted: 11 Nov 2008, 23:33
by elodieuse
All my emails erased, why ????

My accounts was been created on

"03 July 2008 - 16:15:17 CET",
"18 August 2008 - 12:39:19 CET"
and "03 July 2008 - 15:14:14 CET"

for 1 year, what append ?????

my true email is : XXXXXXX@XXXXXXXXX.XXX, i dont want give you the accounts trashmail.

Please, respond me quickly, i don't want that others create, conceal my emails and read them !!!

Re: VERY IMPORTANT !!

Posted: 12 Nov 2008, 00:09
by Admin
elodieuse wrote:All my emails erased, why ????

My accounts was been created on

"03 July 2008 - 16:15:17 CET",
"18 August 2008 - 12:39:19 CET"
and "03 July 2008 - 15:14:14 CET"

for 1 year, what append ?????

my true email is : XXXXXXX@XXXXXXXXX.XXX, i dont want give you the accounts trashmail.

Please, respond me quickly, i don't want that others create, conceal my emails and read them !!!
Hello,
there was today an incident after a maintenance. Some forward addresses have been automatically deleted because of a software bug. However I recovered all deleted forward addresses back with exception that the settings are set to unlimited forwarding and expiration time and the challenge-response system settings are not set.
If you need some particular settings (like the whitelist), then please contadt me at support@trashmail.net
I will then recover them from the backup system.

You recreated your 3 accounts faster then I was with the recovering.
I set your 3 accounts to unlimited forwarding and expiration time.
For the incoming mail while the forwarding addresses were deleted have been rejected to the sender with an error message.

I replaced your true address by XXX... because of spam bots scanning forums.

Sorry for the problem.

Best regards,
Admin

Re: VERY IMPORTANT !!

Posted: 23 Feb 2009, 17:43
by Admin
The problem has been fixed.