TrashMail.com Forum

Hi,

It seems like the destination email cannot receive any forwarded emails, although the forward-emails-remaining counter is going down (indicating Trashmail is receiving the emails).

I confirm, same problem here

Same here!
Don't receive eMails forwarded, but counter is going down for each Mail, and there is no error message for the sender.

i have same issue, its over 15hrs now

Me too, i didn't even recieve my confirmation from trashmail as i renewed my membership... i sent a testmail to one of my trashmail adresses - i didn't get an error message back, but the mail didn't go trough yet.

Same issue here : any news ?
No answer support, I despair

I've been having the same problem for nearly a week now...

I've been having the same problem for about a week now.

Hello,

I reply for everyone:
Our hosting service for the SMTP outgoing server seems to have hardware problems.
The operating system re-booted in read-only mode, and now is no more going up.
I disabled today the outgoing mail server, TrashMail is now sending directly the emails.
However I just ordered a new server, to re-enable a new outgoing mail server. Once the hosting service company will have fixed its hardware issue, I will re-enable the second mail server, and then provide high availability for the outgoing emails in the future.

Sorry for the issue.
PS: This error happens since today, it should not happen since one week!

What's the status at the moment? I still don't get all my mails. Don't know if they just will arrive later or they are lost?!

Hi,
just set up my first account and tried to use the service.
Unfortunately i experience the same issue, counter goes down but mails are not incoming at the real address.

Hello,

this issue has now been repaired.