Incident: Some forwarding addresses temporary deleted
Posted: 12 Nov 2008, 00:15
Due to a software bug after migration of a new trashmail core version, some forwarding email addresses have been automatically deleted. Only Plus customers are concerned by this software problem.
I recovered them with standard settings but with the option that they are set to unlimited forwarding and expiration time.
While the addresses were deleted, incoming mails have been rejected with a SMTP error code to their sender.
Sorry for this problem. Everything should be fixed now. If you need some particular settings, like your old whitelist, please let me know at [email protected]. I will then recover them from the backup system.
Best regards,
Admin
I recovered them with standard settings but with the option that they are set to unlimited forwarding and expiration time.
While the addresses were deleted, incoming mails have been rejected with a SMTP error code to their sender.
Sorry for this problem. Everything should be fixed now. If you need some particular settings, like your old whitelist, please let me know at [email protected]. I will then recover them from the backup system.
Best regards,
Admin