month account deleted daily

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archer
Posts: 1
Joined: 26 Dec 2008, 18:12

month account deleted daily

Post by archer » 26 Dec 2008, 18:22

greetings. i've been using trashmail since your start up and have loved it.
was very disappointed when you went to a pay service, but you got to make
your money, i understand that.

anyway, i'm still using trashmail, although on a much more limited basis, and it's
working fine for me with one exception. one of my trashmail eddresses is
consistently deleted after 24 hours, sometimes less, even though i have chosen
the month option. this happens even when i haven't received a single email.

i should add that i don't have a premium account

Admin
Site Admin
Posts: 1241
Joined: 16 Jun 2006, 08:55
Location: Germany
Contact:

Re: month account deleted daily

Post by Admin » 28 Dec 2008, 22:26

archer wrote:greetings. i've been using trashmail since your start up and have loved it.
was very disappointed when you went to a pay service, but you got to make
your money, i understand that.

anyway, i'm still using trashmail, although on a much more limited basis, and it's
working fine for me with one exception. one of my trashmail eddresses is
consistently deleted after 24 hours, sometimes less, even though i have chosen
the month option. this happens even when i haven't received a single email.

i should add that i don't have a premium account
Very strange. It could be a bug. Could you please send your request with your trashmail account name to support@trashmail.net?
Best regards,
Stephan Ferraro
Founder of TrashMail.com
CEO of Aionda GmbH

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