Disabling addresses instead of deleting them

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Admin
Site Admin
Posts: 1353
Joined: 16 Jun 2006, 08:55
Location: Germany
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Disabling addresses instead of deleting them

Post by Admin » 13 Apr 2020, 11:44

Dear TrashMail Users,

we just made a huge change:
Since we are operating (year 2002), we deleted disposable email addresses if the number of forwards or expire time has been reached. We made now the change, that addresses will automatically disabled instead to be deleted.
We got in the past many complaints that addresses are "disappearing", and it made a lot of time to restore them.

Now email addresses should no more got "lost" by simply disabling them. You can still delete them manually in the web address manager.
Best regards,
Stephan Ferraro
Founder of TrashMail.com
CEO of Aionda GmbH

praktikant_1
Posts: 2
Joined: 17 Sep 2020, 09:13
Location: United states
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Re: Disabling addresses instead of deleting them

Post by praktikant_1 » 10 Jul 2021, 08:35

Hello everyone:

I have a problem with a disabled email that shouldn’t be disabled.

All of my Trashmails are created with a short default expiry date. No matter how I extend the time, it always expires at that premature date. This has now created an issue where I’m unable to log into a site that requires a 2nd authentication link sent via my Trashmail.

Is there anyway to restore this email which shows active for 180days in Trashmail but is actually already inactive (emails don’t go through)?

Other user might find this useful as well.

Admin
Site Admin
Posts: 1353
Joined: 16 Jun 2006, 08:55
Location: Germany
Contact:

Re: Disabling addresses instead of deleting them

Post by Admin » 26 Nov 2021, 18:44

Please try again the password recovery option.
Best regards,
Stephan Ferraro
Founder of TrashMail.com
CEO of Aionda GmbH

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